Once you open an account with us we provide you with an online control panel for you to effectively manage your toll free calls. Each account also comes with the following features at no extra charge.
Advanced Forwarding
International toll free calls can be made from a time zone of the originating country to the destination country in another time zone. This feature allows you to forward your incoming calls to different phone numbers for customized times of the day and set it for every day of the week. For example, you can set up your number in a way that allows calls made in the morning between 10:00 AM to 5:00 PM to be forwarded to your office lines and from 5:00 PM to 10:00 PM to be forwarded to your cell phone and after 10:00 PM till the next day morning 10:00 AM to go directly to voice mail. In addition you can send all calls to your voice mail during the weekend.
Failover Forwarding
In case the main number you will answer may be busy or may not be always attended to take the call, you can enter up to 4 back up phone numbers to take the call. So, when you receive a call, if the main number does not answer in certain number of seconds (you can also set this grace period), then service instantly dials the next failover number in the system and if that number does not answer, then it goes to 3rd and if no answer or busy it dials to 4th number.
Customized Greeting
With this feature, you can record your own special greeting for the system to announce every time someone dials your local or toll free number before ringing to your phone. Example: If you record "Welcome to UWT, please wait while we connect your call" this message will be played first when someone dials your local or toll free number while the call is being forwarded to your existing phone. Learn more about Customized Greeting.
Voicemail & Voicemail to Email
When activated "Voicemail" will answer if there your existing phone is busy or does not answer. You can also activate "do not disturb" option which automatically sends every call to your voice mail. You can check your voice mails by dialing your Global Call Forwarding number and go to your voice mail menu or you can receive them by email.
Forward your calls to any phone
You can decide to forward your toll free calls to any phone number you want at any time by simply going to you online control panel and changing your "ring-to" phone number.
ForwardFax
With this feature, you can activate fax function on a local or toll free number which will allow you to receive and forward faxes to your email as image files. Please note that a successful fax transmission depends on many factors and some numbers may not be suitable for this feature. Please check the availability for ForwardFax feature before purchasing a number for this specific purpose.
Local Ring Tones
This feature enables you to assign a specific local ring tone from over 40 countries for your number. We have 40 unique ring tones used by all the countries of the world. All you need to do is to assign the ring tone that works for you.
Simultaneous Call Forwarding
With this feature you can receive multiple calls all at the same time from the same phone number. While it's automatically activated for all eligible numbers, this feature may be unavailable for some numbers. Please see specific notes in our rates page for more info regarding this before making a purchase.
