VIRTUAL PBX with UNLIMITED 800 TOLL-FREE VOICEMAIL SERVICE
Demo Line: 1-800-704-1309
Scenario – Widgets International
Widgets International is a small but growing business located in California; they have 3 employees spread out at various locations. Mary handles all Customer Service calls for the company from their office in California. Two of the employees actually live in two different states. Bob handles Sales from his home office in Texas and John handles Technical Support for the company from his office in New York.
Widgets International wanted one central number its customers and prospects could call to receive whatever support they needed. Rather than having multiple phone numbers for each department, Widgets International uses TeleCenter. When callers call Widgets International the call is forwarded to the person handling that department regardless of where they are located.
Calls being transferred from one department to another are so seamless that the caller feels that they are being transferred to the next cubicle, not to a person or department in another state!
Dial 1-800-704-1309 to listen to how TeleCenter works for Widgets International.
Script – Widgets International
Main Greeting: “Thank you for calling Widgets International. If you know your party’s extension please enter it now. To learn more about our products and services press 1. For Sales press 2. For Customer Service press 3. For Technical Support press 4. For a Dial-By-Name directory press 411. For all other requests press 0 for an Operator. If you need to send a fax please start your transmission now.”
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