-- in a travel agency.
call your toll-free number, it says:
'... Press 1
to listen to weekly special airfares, 2 to listen to our holiday
vacation promotion, 3 to purchase your ticket, 4 to purchase a
vacation package, 5 for customer service, or press 0 to reach an
The caller selects a option by entering the appropriate number on
their telephone. Options 1 and 2 are linked to message playbacks,
option 3 is linked to your ticket sales department, option 4 to your
vacation sales department, option 5 to customer service, and 0 to an
locations can be anywhere in the world. For example, your ticket
sales can be in California, your vacation sales in Florida, customer
service in Vancouver, and your operator in Chicago.
Example 2 -- in a corporate trophies manufacturing company.
call your toll-free number, it says
'... Press 1
to listen to prices, 2 to order products, 3 to check shipping
status, 4 for customer service, and 5 for the company operator ...'
selects an option by pressing a key on their telephone. Option 1 is
a recorded message for current promotions and prices, 2 is linked to
sales, 3 for shipping status through an automatic system, 4 to
post-sale customer service, and 5 to an operator.
Your company can be in China and you don't have
to pay for a U.S. office,
Your company can be in China and you
do not have enough funds to set up a U.S. office. so
when US callers choose sales or customer service, the call can be
routed to your sales office in Shanghai. You pay only 9.5 cents/min to
answer calls from China, with similar low rates to other countries.